Moving across provinces—or even across the country—can be a massive undertaking. Long-distance relocations involve much more than simply loading a truck and driving to a new address. They require careful planning, trustworthy professionals, and attention to countless details. Unfortunately, many people underestimate the process and end up making costly mistakes when hiring movers.
Choosing the right moving company can mean the difference between a smooth, stress-free relocation and one filled with delays, damaged belongings, or unexpected fees. To help you avoid these pitfalls, here are the most common mistakes people make when hiring long-distance movers—and how to steer clear of them.
1. Not Researching the Company Thoroughly
One of the biggest mistakes people make is hiring a moving company without doing proper research. A polished website or friendly voice on the phone doesn’t necessarily mean the business is reputable.
Before committing, always:
- Check online reviews on platforms like Google and Yelp.
- Verify the company’s licensing and insurance.
- Ask how long they’ve been in business and where they’re based.
- Confirm they have a physical office or warehouse—not just an online listing.
A little background check can save you from scams, hidden fees, or unprofessional service on moving day.
2. Choosing the Lowest Price Without Considering Quality
It’s tempting to go with the cheapest quote, especially when moving costs start adding up. However, the lowest price often comes with hidden trade-offs—like inexperienced crews, low-quality packing materials, or unreliable delivery schedules.
Professional, well-established movers may cost more upfront, but they deliver value through expertise, proper insurance coverage, and guaranteed safety for your belongings. The goal is to find balance—a fair price paired with proven reliability.
3. Failing to Get a Written Estimate
Verbal quotes are one of the biggest red flags in the moving industry. Always insist on a written, itemized estimate that clearly outlines every charge, from labor and mileage to packing materials and additional services.
Without written documentation, you leave yourself vulnerable to last-minute price changes or surprise add-ons. A legitimate company will gladly provide a transparent breakdown of costs and explain their pricing model.
4. Forgetting to Ask About Insurance and Liability Coverage
Even with the most careful movers, accidents can happen. Failing to understand your insurance options could leave you unprotected if something gets lost or damaged.
Make sure to ask:
- What level of coverage is included in your quote?
- Is additional insurance available for high-value items?
- How does the claims process work?
Knowing these details in advance gives you peace of mind and ensures you’re not caught off guard by unexpected situations.
5. Not Checking for Hidden Fees
Some moving companies advertise low rates only to tack on extra charges later. Common hidden fees include charges for stairs, long carries, fuel surcharges, or delays outside your control.
Always review your contract carefully before signing and ask your movers to clarify every potential fee. Reputable professionals will be upfront about their pricing and won’t pressure you into quick decisions.
6. Underestimating the Complexity of Long-Distance Moves
Unlike local relocations, long-distance moves involve more variables—logistics, permits, route planning, and timing. Some people assume that all movers handle these details the same way, but that’s far from true.
Working with a team experienced in managing long-distance moves ensures that your belongings arrive safely and on time. Companies specializing in long-distance relocations use advanced tracking systems, coordinated schedules, and strategic planning to minimize risks.
7. Ignoring Customer Service Quality
Customer service is one of the clearest indicators of a moving company’s reliability. If they’re unresponsive, vague, or unprofessional before you hire them, that’s a major red flag.
Professional movers should be transparent, friendly, and easy to reach. They should answer your questions, provide updates, and maintain open communication from your first call to the final delivery.
8. Forgetting to Compare Multiple Quotes
It’s never a good idea to hire the first mover you contact. Comparing at least three quotes helps you gauge the average market rate and spot unrealistic pricing—whether too high or too low.
When comparing, look beyond the total price. Consider what’s included: packing materials, insurance coverage, transit times, and additional services. A slightly higher price from a trusted provider often means better protection and fewer headaches.
9. Not Asking About Delivery Windows and Schedules
Many long-distance movers use shared trucks or consolidated loads, meaning your items may share space with other clients’ belongings. While this helps reduce costs, it can also affect delivery times.
Always confirm your delivery window and ensure it aligns with your plans. Reputable movers provide clear timelines and updates so you can plan accordingly and avoid unnecessary delays.
10. Overlooking the Importance of Local Expertise and Coordination
Even in long-distance moves, local knowledge at both ends plays a crucial role. Understanding neighborhood access, parking permits, and delivery restrictions can prevent complications.
Midway through planning, it’s wise to choose professionals like UpMove long distance moving, who combine nationwide coordination with local expertise. Their team not only handles the logistics of cross-country relocations but also manages on-site details—ensuring a smooth process from pickup to delivery. This level of attention helps eliminate common delays and reduces stress throughout your journey.
11. Neglecting to Declutter Before Moving
Packing everything you own without sorting through it first can cost you unnecessary time and money. Long-distance moving companies charge based on weight or volume, so the more you bring, the more you pay.
Take the opportunity to declutter. Donate, sell, or discard items you no longer use—it’ll make packing easier and help you start fresh in your new home.
12. Forgetting to Read the Contract Carefully
Before signing any agreement, review every line of your moving contract. Look for clauses about payment schedules, cancellation policies, delivery times, and damage claims. If something seems unclear, ask for clarification.
Never sign a blank or incomplete contract. A trustworthy company will always ensure you understand the terms before proceeding.
13. Waiting Too Long to Book Movers
Long-distance moving companies often get fully booked months in advance, especially during peak moving seasons (spring and summer). Waiting until the last minute can limit your options and force you to settle for less reputable movers.
Booking early gives you more choices, better rates, and peace of mind that your moving date is secured.
14. Not Preparing for Moving Day
Even after hiring the best movers, preparation matters. Label boxes clearly, separate essentials you’ll need during the trip, and confirm all details the day before the move. A few simple steps—like setting aside important documents and valuables—help ensure your move goes smoothly.
Final Thoughts
Hiring professional movers for a long-distance relocation is a major decision that requires research, planning, and communication. Avoiding these common mistakes can save you from stress, hidden costs, and damaged belongings.
